If your practice is receiving contacts, but your intake coordinator is struggling to turn those contacts into clients, they need clear, actionable guidance on increasing client conversions. 

The Confident Private Practice Conversions training provides exactly that. 

Practices that use the CPP Conversions Method have conversion rates of 50% or higher. 

The three pillars of intake coordination are empathy, confidence, and knowledge, and the training combines these into a powerful method that works. 

Our method includes a script that is proven to convert callers to clients, because it guides intake coordinators to connect with callers, anticipates and answers objections before they happen, and frames the intake coordinator as the expert guide who can match the client with the best therapist for their needs. 

• • Client can't afford therapy
  • Client isn't sure what kind of therapy they need. 
  • And more! 
• Most importantly: how to be the kind, confident guide who expertly supports callers through the process to becoming clients with ease and simplicity.  

Your Conversions Training Package Includes:

Your choice of several or all of these engaging, interactive training sessions for your intake coordinator(s) (1 to 1.5 hours depending on the size of the group). 

• The basic training program includes everything listed above. 
• Knowledge: The modalities training session includes coaching for your intake coordinator(s) on how to present various modalities to clients so they understand how it's helpful without getting overwhelmed with clinical lingo. 
• Confidence: This training session focuses on your intake coordinator's tone, timing, and the skills of being a confident guide. 
• Empathy: This training session focuses on genuinely connecting with clients so they feel heard, understood and supported through the process. 

• Role Playing: This is a powerful tool for integrating the head knowledge learned in other sessions, and a good way for me to evaluate if your intake coordinator has what it takes to do the job well.  
• Additional training: As I get to know your intake coordinator and your practice, if we identify additional areas in which training is needed, I can provide that. 

• Business coaching for you and/or your operations or practice manager on administrative best practices for increasing conversions. 
• Business coaching for you and/or your marketing team on best practices for converting website visitors to callers. 

You may combine this package with additional business coaching, organic marketing strategy packages, and other services for a complete profitability boost for your practice.  Schedule a free consultation call, and we'll collaborate to find the best combination of services for you!